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Platform · System

How long each kind of data lives is a policy.

You declare how long each kind of data lives and the system enforces it.

A service you deploy.

Three kinds of data, three different answers

WhatWhy you keep itTypical life
Eventsthe calls and actions that were evaluatedshortest; this is where the volume is
Decisionswhat an examiner or a disputing customer asks aboutlongest; often years
Review casesthe material a person was asked to judgeshortest of all; the most sensitive

Data can move to cold storage on one schedule and be deleted on another, so a seven-year obligation does not mean seven years in your main database. A deletion is itself recorded.

Before you set the numbers

A review case nobody has decided is still removed when its window expires. That is correct behavior for a retention policy and a bad surprise in production, so set the review window from the size of your queue.

Related: review queues · the decision record
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